PRE-CONFERENCE WORKSHOPS

MEMBERSHIP MEDICINE 101 : MASTERCLASS
(noun) a series of educational lectures or an entire class, taught around a particular topic; delivered by experts to highly talented people.

Thursday, October 24, 2019 | Atlanta, GA USA
10am-5pm EST | Lanier Conference Center

THURSDAY

OCTober 24, 2019

Pre-Conference/Lead-In Workshop – Separate Registration Is Required for Each Pre-Conference Workshop Unless You Register & Acquire a 3-Day All Access Pass vs. the 2-Day Conference Pass

MEMBERSHIP MEDICINE 101:

A Beginner’s Guide to Subscription-Based Healthcare Delivery Models | One-Day Course Outline

This educational workshop led by industry experts with a plethora of insight and knowledge. This one-day, intensive educational workshop is designed for MDs, DOs, Specialists, NPs, PAs, RNs and administrative staff who want to learn the basics of subscription-based or membership medicine delivery, which will include instruction, and pros and cons of the various business models. This includes: Hybrid Models; Concierge Medicine; FFNCS Models, private, direct medicine delivery models; Employed Physician models, Fee For Care (FFC) or Direct Primary Care (DPC/cash only) and more.

There will be breakout Q/A moments, time for lively interaction, a few surprises, our most recent learning’s from the space—and, of course, lots of fun.

10:00-10:10AM EST
Registration and Check-In

10:10-10:15AM EST
WELCOMING REMARKS & Introduction of Course Instructors ~Michael Tetreault, Editor

10:15-10:30AM EST
Overview of Trends, Current Marketplace Landscape and Popular Concierge Medicine Business Models. ~Michael Tetreault, Editor

10:30AM-11:15AM EST
INSTRUCTIONAL TEACHING LUNCH | COMMUNICATING to PATIENT’S, CHALLENGES, OPERATIONS & STAFF: Talking To Your Patients ~Julie Robinson, COO, Cypress Membership Medicine

11:15am-11:30AM EST
BREAK/NETWORKING/Q & A
With ALL INSTRUCTORS

11:30AM-12:15PM EST
INSTRUCTIONAL TEACHING LUNCH | Qualities Required, Challenges, Opportunities & Behavior Necessary To Be An Extraordinary Concierge Medicine Physician ~Terry Bauer, CEO, Specialdocs

12:15PM-12:45PM EST      
BREAK/LUNCH IS SERVED + BREAK/NETWORKING/
Q & A With ALL INSTRUCTORS

12:45-1:30PM EST
The Legal Side of Things: LEGAL UPDATES, COMPLIANCE, OPTIONS ~Jeremy Singer, Attorney, MDVIP

1:30-1:45PM EST
BREAK/NETWORKING/Q & A
With ALL INSTRUCTORS

1:45-2:30PM EST
Refining Your Unique Value Proposition: Retaining Your Patients/Demonstrating Value to Your Patients/Community ~Dr. Dean McElwain, President, Castle Connolly Private Health Partners (CCPHP)

2:30PM-3PM EST
BREAK/NETWORKING/Q & A
With ALL INSTRUCTORS

3PM-3:45PM EST
Revenue Producing Services
Outside of Membership ~Dr. Suzanne F. Turner, Vine Medical, Concierge Medicine Physician/Practice Owner/CEO

3:45PM-4PM EST
BREAK/NETWORKING/Q & A
With ALL INSTRUCTORS

4PM-5PM EST
Professional Burnout: Getting A Better Handle On Work Stress With Wellness & Why Private & Concierge Medicine Models Are One Solution ~Jim Eischen, Esq., Attorney, Lofty Learning/Eischen Law Offices

5-5:30PM CLOSING Q/A ~Michael Tetreault, Editor & All Course Instructors Will Be Available for Q/A.

5:30PM- TBD
(Optional ~ TBD)
GUIDED TOUR | LIVE,
Walking Tour of Real, Active Concierge Medical Practice

LEADERSHIP & MANAGEMENT in MEDICINE
(Agenda/Schedule – See Below)

Thursday, October 24, 2019 | Atlanta, GA USA
1pm-5pm EST | Lanier Conference Center

Inside this Workshop, we’ll discuss: How to Lead & Manage Your Staff; Engage with Challenging Personalities Better; Identify Who Is Better Suited For Admin Tasks vs. Medical Tasks; Use Performance Standards to Find Your Staff’s Unique Strengths; Identify and Implement a Tracking System For Recognition; Identify the Do’s and Don’t(s) Of Communicating With Staff; Creating New Job Descriptions For Potential New Hires; and more.

THURSDAY

OCTober 24, 2019

Pre-Conference/Lead-In Workshop – Separate Registration Is Required for Each Pre-Conference Workshop Unless You Register & Acquire a 3-Day All Access Pass vs. the 2-Day Conference Pass

LEADERSHIP & MANAGEMENT in MEDICINE | 1PM-5PM est | Thursday, Oct. 24, 2019

1pm-1:45pm
What Great Concierge Doctors Say About Creating A Healthy Culture In Their Practice
The Physician-CEO in today’s culture must be intentional about planning & blending opportunities to serve Patients, outside and inside the exam room. You have an impossible job. When you are placed into areas of your practice that you aren’t always prepared or trained to manage, stress easily ensues. The introductory portion of this workshop will explain the difference between your Competency and Authority in how specifically it applies to managing your staff. We want you to leave this session of the workshop with tools that you can take and use right away.

1:45pm-2:30pm
Identify The Leaders In Your Practice Know Who Has the Capability To lead The Team-Identify Who Is Better Suited For Admin Tasks vs. Medical Tasks-Know Yourself and Find Your Strengths (Michael Tetreault, Editor)

2:30-2:45pm | BREAK

2:45pm-3:30pm
Recognize Key Elements of Employee Satisfaction -Understand What Employees Really Want-Recognizing Incivility and Disharmony In The Workplace-Understand The Importance of Clear and Concise Consequences (Natalie Patierno, Course Instructor/Concierge Medicine Office Manager)

Creating A Rewards Program-Identify What Constitutes a Reward For Your Employees- Key Performance Indicators-Identify and Implement a Tracking System For Recognition (Natalie Patierno, Course Instructor/Concierge Medicine Office Manager)

3:30-3:45pm | BREAK

3:45pm-4:45pm
Identify Effective Techniques For Communication -Identify the Chain Of Command-Open Discussion Of Real Life Issues With Employees To Allow For Group Problem Solving-Identify the Do’s and Don’t(s) Of Communicating With Staff-How and How Often – Employee Performance Reviews (Natalie Patierno, Course Instructor/Concierge Medicine Office Manager)

Understanding the Importance of Regular Team Meetings -Identify Content to Include In Your Meetings-Understanding Appropriate Topics To Share With Team Vs. Mgmt.-Identify The Frequency Needed To Maintain Morale and Cohesive Goals-Know How To Always Keep Meetings Positive (The Sandwich Technique) (Natalie Patierno, Course Instructor/Concierge Medicine Office Manager)

4:45pm-5pm
Closing & Challenge
(Michael Tetreault & Natalie Patierno)