Online Course: (9-Parts) Best Practices for Improving Staff Culture & Repairing Patient-Staff Relations
Benefits
Why sending a thank-you note after a meaningful conversation with a Patient is one way to set yourself apart as a Physician.
Why doing the little 'remarkable' things other Doctors never do or won't do impacts remarks Patients will tell others about.
Why Patients sharing/telling others about their most memorable moments in your practice matters to your bottom line.
The Patient experience will never be better than the employee experience.
If your team doesn't have an appreciation for their role in your practice and for the Patient experience, the patient experience will never be better than the employees experience. The Patient experience is an overflow of the employee experience.
To summarize, gratitude is a noun and it means the quality of being thankful; readiness to show appreciation for and to return kindness.
Believe it or not, this is one of our most popular online courses we offer. This course has helped Doctors, their staff and teams maintain a high-level of grateful connection, gratitude, open-communication and increased new patient referrals from existing patient panels that in essence, created a sales force for free for Doctors.
As you know, the two most powerful words in the English language are 'THANK YOU!'
And as a Physician you know more than anyone how important it is to encourage, uplift and create a remarkable impression on your Patients.
I believe it is possible to 'scale kindness' in healthcare for just $0.55 cents. Not only that, but because Doctor's offices rely so heavily on 'Patient referrals' and 'word of mouth marketing', isn't it time you up your game and be the Doctor everyone in your local community is raving about!?!
Let's get more of your current Patients talking. But first, let's unpack this concept of gratitude and get more Physician's putting pen-to-paper and showing their colleagues and Patients that you are their biggest fan!
It takes a little time and a little effort but the rewards will be worth it!
Published/Updated by Concierge Medicine Today, LLC. (C) All Rights Reserved.
Refund Policy: Please be aware, there are no refunds on physical or digital orders. Your order, if physical merchandise (i.e. book(s)), will be processed within 5 business days and sent via USPS Media Mail (U.S. Only) or USPS Library Mail (U.S. Only). We are not responsible for mailing delays; you will not receive a tracking number. All sales are final.
Terms of Use Disclaimer: The authors, creators, and guests of this website, webinar(s), audio, recordings, downloads, products, courses, etc., are released from all liability for the content provided. The information presented is for general informational purposes only and should not be considered professional advice. Additionally, the content is not intended to provide business, accounting, medical, legal, financial, or any other professional advice. User(s) should always consult with appropriate professionals for specific advice tailored to their situation. The authors, creators, and guests are not responsible for any errors or omissions in the content or for any potential damages or losses resulting from using the information provided. This content may not be copied, redistributed, forwarded or reproduced. By purchasing this content, you are accepting Acknowledgement and Consent of Community Guidelines, Code of Conduct & Terms & Conditions found here (https://conciergemedicinetoday.org/tcpp/) and Terms of Use Disclaimer (see below) Additional terms may apply.
Benefits
Why sending a thank-you note after a meaningful conversation with a Patient is one way to set yourself apart as a Physician.
Why doing the little 'remarkable' things other Doctors never do or won't do impacts remarks Patients will tell others about.
Why Patients sharing/telling others about their most memorable moments in your practice matters to your bottom line.
The Patient experience will never be better than the employee experience.
If your team doesn't have an appreciation for their role in your practice and for the Patient experience, the patient experience will never be better than the employees experience. The Patient experience is an overflow of the employee experience.
To summarize, gratitude is a noun and it means the quality of being thankful; readiness to show appreciation for and to return kindness.
Believe it or not, this is one of our most popular online courses we offer. This course has helped Doctors, their staff and teams maintain a high-level of grateful connection, gratitude, open-communication and increased new patient referrals from existing patient panels that in essence, created a sales force for free for Doctors.
As you know, the two most powerful words in the English language are 'THANK YOU!'
And as a Physician you know more than anyone how important it is to encourage, uplift and create a remarkable impression on your Patients.
I believe it is possible to 'scale kindness' in healthcare for just $0.55 cents. Not only that, but because Doctor's offices rely so heavily on 'Patient referrals' and 'word of mouth marketing', isn't it time you up your game and be the Doctor everyone in your local community is raving about!?!
Let's get more of your current Patients talking. But first, let's unpack this concept of gratitude and get more Physician's putting pen-to-paper and showing their colleagues and Patients that you are their biggest fan!
It takes a little time and a little effort but the rewards will be worth it!
Published/Updated by Concierge Medicine Today, LLC. (C) All Rights Reserved.
Refund Policy: Please be aware, there are no refunds on physical or digital orders. Your order, if physical merchandise (i.e. book(s)), will be processed within 5 business days and sent via USPS Media Mail (U.S. Only) or USPS Library Mail (U.S. Only). We are not responsible for mailing delays; you will not receive a tracking number. All sales are final.
Terms of Use Disclaimer: The authors, creators, and guests of this website, webinar(s), audio, recordings, downloads, products, courses, etc., are released from all liability for the content provided. The information presented is for general informational purposes only and should not be considered professional advice. Additionally, the content is not intended to provide business, accounting, medical, legal, financial, or any other professional advice. User(s) should always consult with appropriate professionals for specific advice tailored to their situation. The authors, creators, and guests are not responsible for any errors or omissions in the content or for any potential damages or losses resulting from using the information provided. This content may not be copied, redistributed, forwarded or reproduced. By purchasing this content, you are accepting Acknowledgement and Consent of Community Guidelines, Code of Conduct & Terms & Conditions found here (https://conciergemedicinetoday.org/tcpp/) and Terms of Use Disclaimer (see below) Additional terms may apply.
Benefits
Why sending a thank-you note after a meaningful conversation with a Patient is one way to set yourself apart as a Physician.
Why doing the little 'remarkable' things other Doctors never do or won't do impacts remarks Patients will tell others about.
Why Patients sharing/telling others about their most memorable moments in your practice matters to your bottom line.
The Patient experience will never be better than the employee experience.
If your team doesn't have an appreciation for their role in your practice and for the Patient experience, the patient experience will never be better than the employees experience. The Patient experience is an overflow of the employee experience.
To summarize, gratitude is a noun and it means the quality of being thankful; readiness to show appreciation for and to return kindness.
Believe it or not, this is one of our most popular online courses we offer. This course has helped Doctors, their staff and teams maintain a high-level of grateful connection, gratitude, open-communication and increased new patient referrals from existing patient panels that in essence, created a sales force for free for Doctors.
As you know, the two most powerful words in the English language are 'THANK YOU!'
And as a Physician you know more than anyone how important it is to encourage, uplift and create a remarkable impression on your Patients.
I believe it is possible to 'scale kindness' in healthcare for just $0.55 cents. Not only that, but because Doctor's offices rely so heavily on 'Patient referrals' and 'word of mouth marketing', isn't it time you up your game and be the Doctor everyone in your local community is raving about!?!
Let's get more of your current Patients talking. But first, let's unpack this concept of gratitude and get more Physician's putting pen-to-paper and showing their colleagues and Patients that you are their biggest fan!
It takes a little time and a little effort but the rewards will be worth it!
Published/Updated by Concierge Medicine Today, LLC. (C) All Rights Reserved.
Refund Policy: Please be aware, there are no refunds on physical or digital orders. Your order, if physical merchandise (i.e. book(s)), will be processed within 5 business days and sent via USPS Media Mail (U.S. Only) or USPS Library Mail (U.S. Only). We are not responsible for mailing delays; you will not receive a tracking number. All sales are final.
Terms of Use Disclaimer: The authors, creators, and guests of this website, webinar(s), audio, recordings, downloads, products, courses, etc., are released from all liability for the content provided. The information presented is for general informational purposes only and should not be considered professional advice. Additionally, the content is not intended to provide business, accounting, medical, legal, financial, or any other professional advice. User(s) should always consult with appropriate professionals for specific advice tailored to their situation. The authors, creators, and guests are not responsible for any errors or omissions in the content or for any potential damages or losses resulting from using the information provided. This content may not be copied, redistributed, forwarded or reproduced. By purchasing this content, you are accepting Acknowledgement and Consent of Community Guidelines, Code of Conduct & Terms & Conditions found here (https://conciergemedicinetoday.org/tcpp/) and Terms of Use Disclaimer (see below) Additional terms may apply.