Modern Patient Expectation Workflow: "Care, Serve, Treat. Repeat."

By Editor, Concierge Medicine Today

It has been a minute since my wife and I watched Mad Men.

I still remember a few quotes, though. I recall Roger Sterling's sage marketing and business advice (above) with ease.

Unrelated, my wife and our close family friends recalled just last week how we found Betty, a fun character with a few quirky phrases of her own pretty memorable as well.

Remember when her son Bobby said, "I'm bored."

She replied, "Go bang your head against a wall...Only boring people are bored."

It was not great motherly advice, but her character was entertaining, to say the least.

Back on point: According to a new report published by the American Medical Association, between 2012 and 2022, the share of physicians working in private practices decreased by 13 percentage points — from 60.1% to 46.7%.

Additionally, Slate.com wrote, 'Doctors who run practices are essentially business owners, but many have never learned to manage a staff.'

Fierce Healthcare reported that 'Medical graduate students are at a disadvantage when they don't get trained on the business elements of medical practice.'

Finally, Harvard Business Review writes, 'Most physicians have been trained to keep emotion out of the job, and are not comfortable showing vulnerability in the workplace.'

READ FULL STORY | INFOGRAPHIC ...

© Concierge Medicine Today, LLC. ("CMT") All rights reserved.

Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Previous

10 Operational & Market Update Questions With Jim Eischen, Esq.

Next

Legal Side of Concierge Medicine: Legal & Compliance Updates | By Jim Eischen, Esq.